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Looking for macOS instructions to fix installation issues? Learn more. Installation issues can be caused by many factors, including conflicting startup items, incorrect data in the Windows registry, and hardware conflicts.
Follow the troubleshooting steps below to clear up many types of installation issues, including the following:. Note: For issues related to serial numbers, see Find your serial number. Important: Some of the procedures in this document initiate a User Account Control dialog that asks for your permission to continue. Read the details in the dialog to determine if you want to continue.
If you choose to cancel the dialog, you cannot continue with that troubleshooting step. To install Photoshop Elements or Premiere Elements, your system has to meet or exceed the system requirements. Move all personal files for example, images, videos, or third-party plug-ins from the Photoshop Elements, Premiere Elements, and Elements Organizer folders and their subfolders to backup folders for safe keeping.
Note: The procedures in this document are based on the default Windows interface. If your interface is customized, some procedures vary.
If you're viewing by icons, click Programs and Features. Follow the onscreen instructions to remove the app. When uninstall is complete, close the Control Panel and return to the hard drive location where the app was originally installed.
Delete these folders if the installer did not delete them : Photoshop Elements or Premiere Elements, and Elements Organizer. Gently wipe the bottom of the CD from the center outward with a soft, lint-free cloth.
If it can't, examine the CD caddy or loading tray for dirt, and clean it with a lint-free cloth. Some system components—for example, device drivers and virus protection utilities—conflict with the installer. They can cause an incomplete or failed installation. To prevent these conflicts, install from the desktop. Note: Some of these procedures require locating hidden files and hidden folders, or finding files by their full filenames, including extensions such as, Setup.
By default, Windows Explorer doesn't show hidden files, hidden folders, and recognizable filename extensions. For help, see Show hidden files, folders, filename extensions.
See Install current Windows service packs and other updates for details. If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks. Device drivers and software that loads automatically with Windows can conflict with the Elements installer and cause problems in installation.
Software that loads automatically includes screen savers and virus protection utilities. In a simplified mode, nonstandard device drivers and startup software are disabled.
Choose Start, type msconfig in the Search text box, and press Enter. For Windows 8, right-click the Start button and choose Search. On the Startup tab, click Disable all. Windows 8 does not have a disable-all option; instead disable each item individually. Double-click the Setup or Setup. Then follow the onscreen instructions. On the General tab, choose Normal startup , click OK , and restart the computer.
Note: If reinstalling in a simplified mode doesn't help, try installing and running on a different computer or on a different hard drive. The security settings in Windows 7, 8, 10, and Vista sometimes prevent applications from writing to protected file locations or registry keys. Setting the installer to run as an administrator bypasses the security settings and allows it to write to the protected areas. Create a folder at the root level of the hard drive.
Create a user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account could be damaged. For instructions on creating a user account, see Create a new user or contact your system administrator. See Turn User Account Control on or off for details. Many video card manufacturers frequently update their software drivers.
If you haven't recently updated the video card driver, contact the video card manufacturer for an updated driver, or download one from the manufacturer's website. To determine the manufacturer of a video card, view the card's properties in Device Manager. You can often determine if the video driver is outdated by changing the color depth and resolution of the video card.
You can also determine if it's outdated by disabling graphics hardware acceleration. If updating the video card driver doesn't resolve the problem, verify that all other device drivers are compatible with your version of Windows Windows 8 or Windows 7 and Vista. Device drivers are software files that allow Windows to communicate with devices such as scanners, mouse devices, and keyboards. Contact the device manufacturer to make sure you're using the latest driver for it.
Windows and applications store working data in temporary. Excessive or outdated temporary files can interfere with performance. For details on deleting temporary files using the Disk Cleanup utility, see Windows 10, Windows 8 or Windows 7 and Vista. For Windows 10 and 8, see Change the size of virtual memory and use these settings:. Initial Size: Enter a value equal to one and a half times the amount of the computer's installed RAM.
For Windows 7 or Vista, see Set the virtual memory paging file to the default size. Optimize your hard disks by repairing and defragmenting them: Windows 10 and Windows 8 , or Windows 7 and Vista. Virus infections can damage software and cause installation errors. For more information, see the documentation for the antivirus software.
See Log in using the built-in Administrator account for details. Legal Notices Online Privacy Policy. Premiere Elements User Guide. Select an article: Select an article:. On this page Installation issues Before you begin Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting. Applies to: Photoshop Elements Premiere Elements. Installation issues. Follow the troubleshooting steps below to clear up many types of installation issues, including the following: A blank or flickering dialog box A frozen cursor or screen, blue screen, or unexpected restart An error such as one of the following: "This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor. There may be a scripting error. Please check write-access to the directory. Before you begin. To benefit most from this document, follow these suggestions: Perform the tasks in order. Follow the order of troubleshooting tasks as indicated in this document. Try to install after each task. Once you complete a task, try to install again to see if your issue has been resolved.
If not, move on to the next troubleshooting step. Track your results. Keep notes of the tasks you perform and the results of each, including errors and other problems. Adobe Technical Support uses this information to better assist you if you call. Restart after each installation attempt or error. Always restart the computer after an installation fails or an error occurs to refresh its memory. Continuing to work without restarting the computer can compound the problem.
Beginning troubleshooting. Make sure your system meets minimum requirements. Delete previously installed application files. To delete files from a previous installation attempt, do the following:. If the Confirm Folder Delete dialog box appears, click Yes. Empty the Recycle Bin and restart your computer. If your disk appears to be damaged, contact the vendor for a replacement.
Install current Windows service packs and other updates. Intermediate troubleshooting. To reinstall in a simplified mode, do the following:. In the System Configuration dialog box, click Restart. Install as an administrator. Right-click the Setup or Setup. On the Compatibility tab, select Run this program as an administrator. Click OK.
Adobe premiere elements 12 stopped working free download.Download Adobe Premiere Elements | ,
Looking for Windows instructions to fix installation issues? Learn more. This document can help you resolve errors adobe premiere elements 12 stopped working free download freezes that occur when you install Photoshop Elements and Adobe Premiere Elements on macOS.
System errors can manifest /49724.txt in many different ways, including but not limited to the following:. Different factors can interfere with installation, downoad conflicts among device drivers, software, hardware, and corrupt elements in specific files.
System variables can also interfere with installation. Make sure that your computer meets the system requirements for the version that you're installing. Following the tasks in this document can help you resolve these issues and identify the source of installation problems. Disable your screensaver before you start the installation.
If your screensaver is set to require a password and the screensaver starts while the installation is in progress, a known issue can prevent the password dialog from appearing. If this issue occurs, it's necessary to restart your computer and restart the installation. The troubleshooting sections begin with solutions for the most common problems and progress to solutions for less common problems hardware conflicts, for example.
Work through the solutions in the order presented to eliminate possible sources of the problem. Record the tasks you perform and the results of each task, including errors or adobe premiere elements 12 stopped working free download behavior.
Adobe Technical Support can use this information to better assist you, if you find it necessary to call. If none of the suggested solutions resolve the problem, the Advanced troubleshooting section provides tips and references for further adobe premiere elements 12 stopped working free download.
If a dialog box with the message "configuring installation" or "Checking System Profile Work through these tasks to resolve issues that occur during installation. Retry the installation after each step to see whether the problem has been resolved.
Use the ReadMe file for information on minimum system requirements. The ReadMe folder is part of the installation files. If you are installing the latest version of the product, check the system requirements for Photoshop Elements and Premiere Elements. The Memory value indicates the amount of installed RAM. If you installed the trial version adobe premiere elements 12 stopped working free download purchased a serial number for it, you are required to activate the software. If you посетить страницу experiencing any problems with activation, see Troubleshoot activation problems Mac OS X kb If the installer returns the error message "Invalid Serial Number" after you enter the serial number or during startup, then do one or more of the following:.
Gently wipe the bottom of the disc from the center outward with a soft, lint-free cloth. If it can't, examine the disc caddy or loading tray for dirt and clean it with a lint-free cloth. Files that are installed during a failed installation take up hard disk space and can cause problems the next time you run the installer.
If an attempt eelments install fails, remove the program, then try to reinstall. If workin attempt to reinstall without first removing previously installed files, then it's possible that the installer can't overwrite the existing читать статью. Also, it's possible that the hard disk doesn't have enough free space to install the application. If reinstalling still does not work, manually remove the product. Adobe premiere elements 12 stopped working free download system components--for example, device drivers and virus protection utilities--can conflict with the installer and result in an incomplete or failed installation.
To prevent these conflicts, install the product from the desktop. If you adobe premiere elements 12 stopped working free download face problem, restart your computer and then adobe premiere elements 12 stopped working free download the installation to check if the problem is resolved.
Updates to the macOS operating system can improve its performance and compatibility with applications. For assistance installing updates, preimere Apple technical support. Important: Before you install a system update, check the system requirements for your product to ensure compatibility.
Also check any third-party software or hardware you use with your product. If download doc reader for windows 10 update elenents listed, then worming Adobe or the manufacturer of your third-party software or hardware. If the tasks in the previous section don't solve the problem, then try the following intermediate lremiere tasks. To disable nonessential extensions located in the user accounts Login Items folder, hold Shift while you restart the computer.
Holding Shift disables any applications that are in the Login Items folder. Occasionally, a user account can become corrupted and prevent the installer from accessing or elemfnts the necessary files and folders. Create an account, log in to больше информации new account, and then xtopped installing the product.
If you log in to an account with administrator privileges but are still unable to install or run the product, then your disk permissions could be damaged. Workimg If you use an earlier version of macOS than After you're done testing, perform the following steps to return Fontbook back to its original state:. A damaged hard disk can cause installation errors. Check hard disks using a disk utility, such as Apple Disk Utility. Disclaimer: Adobe doesn't support third-party disk utilities but provides the following instructions as a courtesy.
For support, contact the developer of the disk utility. Use current anti-virus software to check the system for viruses. Make sure that you have the latest virus definitions for the anti-virus software you use. Although virus infections are rare, they can cause unexpected system behavior, including installation errors. Running virus-detection software regularly for example, daily prevents viruses from damaging software нажмите чтобы узнать больше the system.
For instructions on running or obtaining the latest updates to the virus-detection software, see its documentation. If the tasks in the previous sections don't resolve the problem, then you could be able to resolve the problem by reformatting your hard disk. Страница can also try to determine if hardware is conflicting with your product.
Disclaimer: Adobe doesn't support hardware and provides these tasks as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, then you adobe premiere elements 12 stopped working free download void the computer's warranty.
Note: Before you remove or microsoft visio 2013 free full version for windows 10 free hardware, turn off and disconnect the power to the computer and any ссылка devices.
Install and run your product from a different hard drive installed in the same computer or the same hard drive installed in a different computer. If the problem doesn't recur, then the hard drive or the motherboard you were using previously could be the cause. For assistance, contact the worming. Install the system software on a different hard disk not a different partition on the same disk and then specify that disk as the startup disk.
Then, install your product to the new hard disk. Important: Running a system restore erases all contents on the hard disk. Adob more information on running Software Restore, see its documentation or visit the Apple support page and search for "System Restore. Legal Notices Online Privacy Policy. Go to Photoshop Elements User Guide. Installation issues. System errors can manifest themselves in many different ways, including but not limited to the following: An error such as "The application has unexpectedly quit.
The stooped and other applications have not /18608.txt affected. Before you begin. Temporarily disable firewalls, antivirus software, and third-party security software. Disabling them speeds up the installation process.
Make sure that no OS update or application update is running in background. Make sure that you have administrator privileges for your computer. Make sure that your computer meets the minimum requirements for the product you are trying to install. Troubleshoot serial number problems. If the installer returns the error message "Invalid Serial Number" after you enter the serial number or during startup, then do one or more of the following: Delete the serial number from the Serial Number text box.
Then reenter it exactly as it appears on the back of the application CD case, in the registration email, or on the registration website. Reenter the serial number using different numeric keys. For example, use the numeric keys above the alpha characters instead of the numeric keys on the keypad. Make sure that you /22085.txt the number zero 0 correctly, not as the letter O.
Delete previously installed application files. To remove previous product installation dlwnload. When prompted, enter your administrative password. Follow the onscreen instructions, then click Uninstall. After the removal is complete, restart your computer and install the product.
Install product from the desktop. Больше на странице the installation folder from the disk to the desktop. Open the installation folder on the desktop. Double-click the Setup file, and follow the onscreen instructions. Install current macOS updates. Intermediate troubleshooting.
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